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Staff Members: Services
Ashley Reid Headshot 2022.jpg


Office Manager

Ashley is friendly, approachable, and always ready to help. She is the first point of contact for any managerial issues or billing problems. She also helps find the perfect therapist for you, and schedules with your work and life balance in mind. Ashley has over a decade of managerial experience, with a medical records background. She is glad to help assist clients and staff at CCA KC. Ashley's favorite self-care activities include: spending time with her significant other and little one (they are her world), crocheting, drinking coffee on a porch with a nice fall breeze. and Halloween.

Olivia Fletchall Headshot.jpg


Human Resources

Olivia is here to assist CCA staff and clients. Olivia works to make sure CCA is a positive experience and safe environment for everyone. For those seeking employment with CCA, she teaches them about joining our team. Olivia provides service to clients by handling compliments, concerns, or suggestions about their interactions with CCA. Olivia's favorite self care activities include: watching classic films, being outdoors, cooking, and spending time with her husband and two cats.

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Jack is our comptroller, meaning he is an actual Jack of All Trades.  Jack handles our financial administration, assists the CFO and CEO, supports the HR Manager and is the producer for marketing and advertising.  He comes from a background of bookkeeping, mid level corporate manager, and the Food & Beverage industry.  Jack always says his most rewarding job was a Marine Corps Infantry Corporal.  He enjoys being the support person and helping behind the scenes.  Jack favorite self-care activities include reading, writing poetry and fiction, video games, community theatre, and spending time with his mixed-Rottweiler companion named Oscar.

Kendra Avila Headshot.jpg


Mission Receptionist 

Kendra is one of the first points of contact at CCA. She will help you schedule an appointment, answer questions regarding our practice and provide detailed information needed to find the right therapist that perfectly fits your needs. Kendra’s friendly and optimistic attitude allows our clients to talk about their needs efficiently, making it the perfect environment for care. She also manages the CCA social media accounts and enjoys providing our followers with helpful, positive information. Kendra's favorite self-care activities include photography, helping out at church by greeting new members, and spending Sundays relaxing with her husband and rescue dog Nelli.

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